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Frequently Asked Questions

Why do we require a credit card on file?

Keeping a credit card on file is a common business practice that serves several essential purposes. It allows for the smooth functioning of services for both the client and the business. This ensures commitment to appointments, streamlines billing processes, and facilitates a secure and efficient payment system.

This benefits clients by providing appointment security through minimizing the risk of last-minute cancellations or no-shows. It also makes the billing process more efficient, eliminating the need for manual transactions at each session and offering the convenience of automated, hassle-free payments.

Many practices implement policies regarding fees for rescheduling or late cancellations within specific timeframes. Having a credit card on file enables us to enforce these policies consistently, promoting fairness and accountability. Client information is completely secure and remains inaccessible to unauthorized individuals.

Why aren’t you in network with insurance providers?

There are several reasons we aren’t in network with insurance providers. In-network agreements often come with specific restrictions and requirements, which can limit the variety of therapeutic approaches and services we offer. Staying out-of-network allows us to explore a broader range of therapeutic modalities.

Being out-of-network also fosters a direct relationship between our clients and our practice. This direct connection allows for more transparent communication regarding treatment options, costs, and financial arrangements. We understand that finances can be a hindrance to your mental health journey, but we’re committed to you. We are happy to offer a sliding scale so that finances aren’t a barrier. Call or message us for information.

What are the benefits of seeing a therapist?

Therapy, or counseling, offers a range of benefits for individuals facing various challenges in life. A therapist provides a safe, confidential environment to process, reflect, and gain insight. Some of the reasons individuals seek counseling are:

  • process through difficult life transitions

  • gain emotional support

  • work through trauma

  • professional guidance

  • personal growth

  • relationship enhancement

This emotional support is crucial for navigating life's challenges and gaining insight into your emotions. Therapy helps you develop coping mechanisms and strategies for managing your mental well-being, as well as providing an opportunity to explore your identity, values, and goals. This fosters a deeper understanding of yourself and promotes personal development.